Privacy Policy
This Privacy Policy explains what information FlyAtlast collects, how we use it, and who we share it with.
1. Information we collect
| Type | What, and why |
|---|---|
| Account | Your email, first name and password, to sign you in and send alerts and account emails. |
| Trips | The routes, dates, budgets and preferences you enter, to check fares for you. |
| Payments | Handled by Stripe. We never see or store your full card number. |
| Device and location | An approximate location from your IP address to suggest a currency, and a device token if you turn on push notifications. |
| Usage | How you use features such as streaks and referrals, plus anonymous website statistics collected without cookies. |
| What you send us | Feedback, fare links you share, booking confirmations you upload for a refund, and your email if you use the website demo to unlock extra checks. Anyone with a shared fare link can see that fare until it expires. |
2. How we use your information
- To provide the core service: tracking prices and notifying you of deals.
- To process Price Watch and pin-bundle payments.
- To send transactional emails (deal alerts, Price Watch confirmations and results, welcome emails) and, only if you have agreed to receive them, promotional emails.
- To operate the referral and streak reward systems.
3. Third parties we share data with
We share data only with service providers that help us run FlyAtlast, such as payment processing (Stripe), flight search, email and push-notification delivery, hosting, website analytics and bot protection. We do not sell your personal information.
4. Email preferences
Deal-alert and welcome emails include an unsubscribe link. Promotional tips and offers are sent only if you have agreed to them, and you can unsubscribe at any time. Transactional emails directly tied to an action you took, such as a Price Watch confirmation or result, do not include an unsubscribe option.
5. Data retention
We keep your account and trip data while your account is active.
If you delete your account, we hold it for 30 days in case you change your mind, then permanently delete it, including uploaded booking confirmations and your record with our payment processor (Stripe and the card networks may keep transaction records the law requires). Booking confirmations you upload for a refund are deleted 90 days after we review them.
6. Your rights
You can delete your account at any time in the app. To see, correct or delete your information, email contactus@flyatlast.com. We will reply within 30 days.
7. Children's privacy
FlyAtlast is not directed at children under 18 and we do not knowingly collect personal information from anyone under that age.
8. Security
We protect your data with encrypted connections and restricted access to our systems.
9. Changes to this policy
We may update this Privacy Policy from time to time. Material changes will be reflected by updating the "Last updated" date above.
10. Contact
Questions about this Privacy Policy, or requests to access or delete your data, can be sent to contactus@flyatlast.com.